Support

Most questions are answered below. If yours is not, write to us and we will get back to you.

  • What is Keyboardy?

    Keyboardy is an Arabic and English keyboard for Android and iPhone that suggests videos, stickers and GIFs while you type. It works in any app with a text field, and also includes Arabic diacritics, word suggestions and autocorrect. A row above the keys shows media that matches what you are writing, and you can open the full library to search it in Arabic or English, or browse it by feeling across 13 categories such as laughter, love, anger and boredom. The search forgives how hamza, alef maqsura and diacritics are typed, so different spellings of a word land on the same result. There is also emoji search by Arabic name, and favourites for what you send most. Keyboardy is made by BeInMedia; the apps are in development and coming soon to the stores. A clipboard, text shortcuts and picking up the feeling from the tone of your message arrive in an upcoming update.

  • Is Keyboardy free?

    Yes, Keyboardy is free and every feature it has today works without a subscription. That covers typing in Arabic and English, diacritics, word suggestions and autocorrect, the media row, searching videos, stickers and GIFs, and favourites. You do not need an email address or a phone number to start: the app creates a guest account from your device identifier and uses it to keep your favourites and bring them back. An optional subscription for upcoming extra features is in development; if it launches, payment will be handled by the store or a payment provider, so we never see or store your card details. Keyboardy runs on Android 8.0 and later, and on iPhone with iOS 18 and later, with the same free features on both. You do not need to sign in to send any video, sticker or GIF. On iPhone, media needs Allow Full Access, which is a system permission and has nothing to do with payment.

  • Does Keyboardy record what I type?

    Keyboardy does not store what you type, but part of it is sent to our server as a search query while the media row is showing, so it can find videos, stickers and GIFs that match what you are saying. On iPhone that is the last three words before the cursor, letters only, never numbers or symbols. On Android it is up to the last 512 characters of the field you are typing in. The media row appears automatically when you are online, and when you hide it nothing is sent. Passwords never reach us: on iPhone the system does not let any third-party keyboard type into password fields, and on Android Keyboardy reads nothing from password, number, phone or email fields. We do not keep search queries or record them against your account, and word suggestions and autocorrect run on your device.

  • Which languages does Keyboardy support?

    Keyboardy supports Arabic and English with full layouts, switchable from a single key. Each layout is designed on its own terms; the Arabic one is not a translated English keyboard. Diacritics are part of the Arabic layout: on iPhone a tashkeel key sits beside the space bar and holding it offers every mark, and on Android a row of marks appears when you press ⇧, with the same marks available by holding the full stop. Word suggestions and autocorrect work in both languages, offline, from dictionaries stored on your device. Media search works in both languages and forgives differences in Arabic spelling: alef forms such as أ, إ and آ count as ا, alef maqsura and hamza on yeh count as ي, and diacritics and tatweel are ignored. You can search emoji by their Arabic names too, and on Android you choose between Arabic-Indic digits (١٢٣) and Western digits (123).

  • How do I enable Keyboardy on Android?

    Install the app, open it, and it walks you to your keyboard settings to enable Keyboardy and set it as your default. After that you switch to it with the globe key or the keyboard icon in any conversation. Setup is two steps: turn Keyboardy on in the list of keyboards in your device settings, then choose it as the default input method. Android may show a warning that the keyboard can collect what you type; it is a general notice that appears for every third-party keyboard. Keyboardy runs on Android 8.0 and later. Inside Keyboardy, tapping the globe key switches between Arabic and English, and holding it opens the system picker so you can change to another keyboard. The media row appears above the keys automatically when you are online, and you can hide it whenever you like.

  • How do I enable Keyboardy on iPhone?

    Go to Settings → General → Keyboard → Keyboards → Add New Keyboard and choose Keyboardy. For media to work you also need to turn on Allow Full Access, which is what lets the keyboard fetch stickers and videos. You will find that switch by tapping Keyboardy in the same list of keyboards. Then open any conversation, hold the globe key below the keyboard and choose Keyboardy, or tap the globe key to cycle through your keyboards. Keyboardy needs iOS 18 or later. Without Full Access you can still type in Arabic and English with diacritics and word suggestions, and nothing is sent from the keyboard. Note that iPhone switches to its own keyboard in password fields; the system does this for every third-party keyboard, so it is not a fault in Keyboardy. If the media row stays empty, check that Full Access is turned on for Keyboardy.

  • Why does it need Full Access on iPhone?

    Full Access is required because iOS blocks keyboards from using the network without it, and without the network there are no stickers, GIFs or videos to show. Without it the keyboard still works for ordinary typing. Keyboardy needs it for a second reason: on iPhone a video or sticker is sent by copying it to the clipboard for you to paste into the chat, and iOS does not let a keyboard use the clipboard without this permission. When you turn it on, iPhone shows a general warning that appears for every third-party keyboard. What Keyboardy actually sends is the last three words before the cursor as a search query, letters only, never numbers or symbols; while Full Access is off, nothing is sent at all. Nothing from password fields ever reaches us, and you can turn Full Access off again at any time in the same settings.

  • How is Keyboardy different from Gboard or SwiftKey?

    The main difference is that Keyboardy is built for Arabic first and puts Arabic-searchable videos and stickers inside the keyboard. Gboard and SwiftKey treat Arabic as an additional language and their media search is primarily English. In Keyboardy the media row suggests clips that match what you are writing without you searching, the library includes short trending videos rather than only stickers and GIFs, it is organised by feeling across 13 categories, and search forgives differences in how hamza and alef maqsura are typed. Both of the others offer things Keyboardy does not have today: swipe typing, voice input, dozens of languages and a clipboard. If you type in many languages or rely on swiping and dictation, one of them may suit you better; if your conversations are in Arabic and you like replying with videos and stickers, Keyboardy is built for that.

  • Does it work with WhatsApp and Instagram?

    Yes, Keyboardy is a system-level keyboard, so it works in any app: WhatsApp, Instagram, Telegram, Snapchat, Messages and Notes. Typing works in every text field; sending media works differently on each platform. On Android, when the app accepts images and stickers from the keyboard, what you pick goes straight into the chat, and the media row only shows the types that app accepts. When the app does not accept it, Keyboardy copies the item and offers to send it through the share sheet instead. On iPhone the video or sticker is copied to the clipboard, and you tap the text field and choose Paste. The one exception is password fields: on iPhone the system keeps every third-party keyboard out of them, and on Android Keyboardy neither reads nor sends anything from them. There is no extra setup for each app.

  • Does it work offline?

    Typing, diacritics, word suggestions and autocorrect all work offline. Media — videos, stickers and GIFs — needs a connection because it is loaded from the server. The dictionaries Keyboardy suggests words from are stored on your device in both languages, and the words it learns from your typing stay on your device too, so correction never needs a server. With no connection the media row has nothing to show and nothing is sent from it. On iPhone, typing and correction do not need Allow Full Access, because both happen on the device. On Android, the media row waits half a second after your last keystroke before it searches, so it never sends a request for every letter, and it does not search at all when the text is shorter than three characters. Emoji search in Arabic and English also works offline, because the emoji names ship with the app. The clipboard and text shortcuts arrive in an upcoming update.

Write to us

support@keyboardy.com

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