Privacy policy
Last updated:
Keyboardy is a keyboard, which means it sees everything you type. So the most important thing to be clear about comes first: what you type is never stored and never sent to us.
What we do not collect
We do not log keystrokes, store the text of your conversations, or read the fields you type into. There is no typing history sent to our servers. Passwords, card numbers and everything else you type in any app stay on your device.
Media search terms
When you open the media row and search for a video, sticker or GIF, that search term is sent to our server, because there is no other way to return results. We send the search term and the device country, and neither is linked to your name or your conversations. When the media row is closed, nothing is sent.
Your account
You can use Keyboardy with a guest account created from a device identifier — no email, no phone number. We store that identifier and its token so we can restore your favourites and your subscription. If you set an app passcode, we store it hashed in a form that cannot be reversed, so we can neither see it nor recover it for you.
Usage and saved content
We count how often each video, sticker and GIF is sent, and in which country, so we can rank results by what is popular. Those counts belong to the content, not to a user. Your favourites and recently used items are stored against your account so they follow you across devices.
Notifications
If you allow notifications, we store a Firebase Cloud Messaging token for your device so we can send them. You can withdraw permission in your device settings at any time.
Subscriptions and payment
Subscriptions are handled by the App Store, Google Play or a payment provider. We receive the purchase confirmation and its token so we can activate your subscription. We never see or store your card details — those stay with the store or the payment provider.
Crashes and performance
We use crash reporting to find out when the app stops working. Crash reports contain technical information about the device, the OS version and where in the code the failure happened. They do not contain what you type.
Children
Keyboardy is not directed at children under 13, and we do not knowingly collect information about them.
Your rights
You can ask us to delete your account and everything attached to it by writing to the address below. Deleting the app on its own stops any further data being sent.
Changes
If this policy changes we will update the date above, and announce it in the app if the change is material.
Contact
For any privacy question, write to: [email protected]